Circle is committed to providing high quality services for vulnerable children and families. This means working in partnership with parents, empowering and advocating on behalf of service users, and ensuring that the needs of children remain at the centre. This is underpinned by the principle that no service user receives less favourable treatment or is denied services on the grounds of race, religion, age, disability, class, sexual orientation or is otherwise disadvantaged.
Circle recognises that there are times when service users, members of the public, external professionals and/or agencies coming into contact with Circle may wish to complain about the service they have received. If you wish to make a complaint, please refer to our Complaints Procedure.